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© 2026 TrustCite. All rights reserved.

Privacy Policy

How TrustCite collects, uses, and protects your personal information

2026/02/06

Introduction

Your privacy is important to us. This Privacy Policy explains how TrustCite ("we", "us", or "our") at trustcite.com collects, uses, and protects your information when you use our services.

Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, and payment details you provide when creating an account or making a purchase.
  • Usage Data: Information about how you interact with our platform, including citation queries submitted, verification results, and feature usage.
  • Cookies: We use cookies to collect non-personal data to improve your experience. See our Cookie Policy for details.

How We Use Your Information

We use the information we collect for the purpose of:

  • Processing your citation verification and literature search requests
  • Managing your account and credits
  • Improving and maintaining our services
  • Communicating with you about service updates and changes
  • Ensuring platform security and preventing abuse

Third-Party Sharing

We do not sell your personal information to third parties. We may share limited data with:

  • Payment processors to handle transactions securely
  • Academic databases (Crossref, OpenAlex, PubMed, arXiv) as necessary to perform citation verification queries
  • Hosting and infrastructure providers to operate our platform

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Children's Privacy

We do not knowingly collect any data from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].